Q: Can you briefly describe your career path and what led you to become an insurance agent at FUA?
Before working with FUA, my jobs had been in marketing, sales and event planning. I had worked for a local radio station/media company and then for a marketing and print publications company. While I was working in those positions, one of my clients at the time was looking to find a successor for his insurance business in Goodhue. He thought that I would be a good fit. I had never really considered the insurance industry but had the sales background, so as we talked about what becoming part of FUA would entail, I decided that it would be a great fit for me. And it has been!
Q: What attracted you to the idea of running your own local FUA business?
Owning a business in the community that we live in and our kids go to school in. Selling something that is truly important for people to protect what is important to them.
Q: How has being an agent at FUA helped you achieve your personal and professional goals?
I get to run a successful business, allowing me to give back to the community and have the flexibility to be there for my family.
Q: Can you share a specific story or memorable experience where you were able to make a significant impact through your work at FUA?
Every time there’s a major claim, we’re one of the first calls. I’ve been awoken in the middle of the night, early morning, you name it, by insureds having their worst day. As an agent, I get to reassure them we wrote the correct policy for them and they will be taken care of. We sell an intangible product that’s not truly appreciated until it’s needed, so seeing it work and do what it’s supposed to to bring the insured back to ‘whole’ is impactful every time.
Q: What do you enjoy most about working with clients and providing insurance solutions?
The best part of my job is getting to know our clients. Knowing what is important to them allows me to protect their assets properly.
Q: How has FUA supported you in your journey as an insurance agent? Are there any resources, training programs, or mentorship opportunities that have been particularly valuable to you?
Having the state office to take care of most company relationships, contracts and commission administration allows me more time to do sales, grow my business and get to meet with clients.
Q: Can you talk about the sense of community or connection you’ve experienced as an insurance agent through FUA? How do you collaborate with other agents or contribute to the local community?
Having 40 other agents focused on the same goal as you and available as a resource for any questions has been really valuable. It’s not likely a competitor down the street will talk shop and share ideas with me, so having the availability of other agents to bounce ideas off what’s working or what isn’t really is helpful, and especially was as a new agent. I know I can reach out to anyone at the state office or any other agent, and they’ll do their best to help me.