Protection and Support When It Matters Most – Agent Daylon Faber
At Faber Insurance, we pride ourselves on offering personalized service and standing by our clients when they need us the most. Insurance isn’t just about policies, it’s about people, and we take that responsibility seriously. Our clients’ stories showcase the real impact of having the right coverage and a dedicated team by your side.
A Tornado’s Devastation and the Power of Preparation
On September 16, 2021, we helped a family switch their insurance company and increase their dwelling coverage. Their home was initially insured for $497,500, but with the change, their coverage was raised to $559,500, plus an additional 25% coverage buffer. This decision turned out to be life-changing.
Just eight months later, on May 30, 2022, a tornado tore through their community, destroying their home and vehicles. The devastation was overwhelming, but we were there for them immediately. That very night, Daylon called to check in, and by the next day, he was on-site, not just to start the claims process, but also to help with the cleanup and salvaging of their possessions.
Over the following six months, our team worked tirelessly to assist them in navigating their policy, ensuring they received the support they needed to rebuild their lives. Thanks to the foresight in adjusting their coverage, they were fully protected and able to recover without the added burden of financial strain.
Their words say it best:
“Daylon and Carol were invaluable in helping us replace our home, autos, and personal possessions. They made an overwhelming process manageable. Less than a year before the tornado, Daylon moved our policies to a different company that turned out to be a perfect fit. When issues arose, Faber Insurance advocated on our behalf. We were with a national company for years, paying more for less. Faber Insurance customized coverage that worked for us and had our back when everything went sideways.”
A House Fire Just Months After Increasing Coverage
A different family’s experience shows how critical it is to have the right coverage. On July 10, 2019, they were insured for $218,900. Recognizing their needs, we increased their coverage to $286,300, and then again to $295,741 in 2020. Just three months later, on October 10, 2020, disaster struck when their home was devastated by a fire.
From the night of the fire to the morning after, and throughout the long rebuilding process, we were there every step of the way. Our team provided guidance, support, and expertise, ensuring they had access to the right resources.
Their gratitude speaks volumes:
“You never want to face a house fire and navigate it alone. Faber Insurance was there for us, making the process manageable with their expertise and amazing service.”
Going Above and Beyond for Everyday Emergencies
While tornadoes and fires are devastating, even everyday disasters can feel overwhelming. One client experienced a flooded basement when a water line started leaking, leaving two inches of water throughout the space. Stressed and unsure of what to do, they called our office. Clark took the call, offered reassurance, and even arranged to bring over a shop vac. Before the plumber even arrived, we showed up at their door, checking in to see if they needed assistance. The next day, we followed up to make sure they had everything necessary to recover.
Their heartfelt response says it all:
“At a time when I was highly stressed and unsure how to fix things, Daylon and his team were right there with me. They went above and beyond, letting me know I wasn’t alone. I can’t tell you how much I appreciate it! Thanks, Daylon and your team. You’re exactly what a great insurance agency should be!”
These stories reflect what Faber Insurance stands for: personal service, dedicated support, and the peace of mind that comes from knowing you’re covered when disaster strikes. Whether it’s a tornado, a fire, or even a flooded basement, we’re here to make the process easier and to help you rebuild.
At Faber Insurance, we don’t just sell policies. We strive to build relationships and stand by you when it matters most.
P: 320-763-9455
C: 651-280-0611