Location: Greater Minneapolis/St. Paul | Position Type: Full-Time

Are you ready to build a career that offers unlimited earning potential, a supportive team environment, and the opportunity to truly impact people's lives? We're on the hunt for driven, outgoing professionals who want more than a job, they want purpose, autonomy, and growth.

As a Commercial Insurance Agent with us, you won't just be selling policies, you'll be helping businesses protect what matters most. You'll be backed by top-tier training, modern tools, and a leadership team that invests in your success.

What You'll Do:

• Build and manage your book of business by offering tailored insurance solutions
• Analyze client needs and recommend personalized plans that provide peace of mind
• Develop lasting client relationships based on trust, care, and value
• Grow your network through community involvement, referrals, and local outreach
• Stay sharp and compliant with industry standards, trends, and best practices 

What You Bring:

• A background in insurance, sales, or customer service (preferred but not required)
• The ability to connect, communicate, and close with confidence
• Strong time-management and multitasking abilities
• A passion for helping others and a hunger to succeed

What We Offer:

• Unlimited income potential earning what you're truly worth
• One-on-one mentoring & personal development
• Independence with structure being your own boss, but never alone
• Recognition, incentives, trips, and more
• A purpose-driven career with long-term opportunity

If you're ready to bet on yourself, make an impact, and join a team that celebrates your wins, we want to meet you! Apply now and start building your legacy.

Krick Insurance Agency is looking for a friendly, energetic, and detail-oriented Customer Service Representative. (CSR) The CSR has one of the most important jobs in an insurance agency as the first point of contact for the customer. As an insurance CSR, you will spend a lot of time on the phone helping people. You will interact with customers to provide and gather accurate information in response to inquiries about products and services. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

The successful candidate will possess a vibrant personality, excellent communication skills, great motivation and capacity to understand concepts and drive to succeed in a team environment.

Duties include:

• Completing change requests for current clients
• Issuing certificates of insurance, ID cards and other documents as requested by clients
• Responding to client phone calls and emails in a timely manner
• Analyze customer’s complaints and recommend solutions
• Understand the company’s insurance policies and products and be able to tell whether a policy covers a type of loss or not.
• Make payments to - and keep accurate records of payments to - customers’ policies
• Send newsletters, emails, and other forms of correspondences to customers
• Assist in soliciting sales of new products and policies
• Offer information about price quotes to prospective customers

Requirements:

• Strong organizational skills
• Patience
• Excellent verbal and written communication skills
• A good memory for remembering data and details
• Ability to navigate in an Agent Management system with working knowledge of Microsoft Outlook, Word, and the internet
• Portray a professional image
• Ability to meet deadlines and work accurately with detailed information
• Passion for customer service and a positive attitude, as evidence in daily interaction with clients, staff and the public
• Must have 1 year of office experience
• Property & Casualty licensed in the state of MN is a plus, but will train with the right person

Job Type: part and/or full time

Pay: $16.00 - $18.00 per hour