Farmers Union Agency is a rapidly-growing independent insurance agency seeking competitive, independent problem solvers who love a fast-paced, professional, team-oriented work environment. Our ideal candidate is a competitive, take-charge person with integrity who thrives on challenge and interaction with people to take on the position of licensed insurance agent in Minnesota. An experienced insurance background or someone with B2B sales experience is preferable, but we will train you if necessary. We provide a competitive compensation and benefits package, so if you are not afraid to be rewarded for your leadership and initiative, please submit your application below. 

Responsibilities:

• Prospect new clients
• Present and sell insurance policies to new and existing clients
• Develop and calculate suitable plans based on clients' needs
• Resolve client inquiries and complaints
• Expand business reach through networking techniques
• Comply with insurance standards and regulations

Qualifications:

• Previous experience in insurance, B2B sales, customer service, or other related fields
• Ability to build rapport with clients
• Strong negotiation skills
• Excellent written and verbal communication skills
• Ability to prioritize and multitask
• Uncommon work ethic

Other:

• Unlimited income potential Independent working environment
• One-on-one training
• Recognition, incentive programs, and More!

Krick Insurance Agency is looking for a friendly, energetic, and detail-oriented Customer Service Representative. (CSR) The CSR has one of the most important jobs in an insurance agency as the first point of contact for the customer. As an insurance CSR, you will spend a lot of time on the phone helping people. You will interact with customers to provide and gather accurate information in response to inquiries about products and services. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

The successful candidate will possess a vibrant personality, excellent communication skills, great motivation and capacity to understand concepts and drive to succeed in a team environment.

Duties include:

• Completing change requests for current clients
• Issuing certificates of insurance, ID cards and other documents as requested by clients
• Responding to client phone calls and emails in a timely manner
• Analyze customer’s complaints and recommend solutions
• Understand the company’s insurance policies and products and be able to tell whether a policy covers a type of loss or not.
• Make payments to - and keep accurate records of payments to - customers’ policies
• Send newsletters, emails, and other forms of correspondences to customers
• Assist in soliciting sales of new products and policies
• Offer information about price quotes to prospective customers

Requirements:

• Strong organizational skills
• Patience
• Excellent verbal and written communication skills
• A good memory for remembering data and details
• Ability to navigate in an Agent Management system with working knowledge of Microsoft Outlook, Word, and the internet
• Portray a professional image
• Ability to meet deadlines and work accurately with detailed information
• Passion for customer service and a positive attitude, as evidence in daily interaction with clients, staff and the public
• Must have 1 year of office experience
• Property & Casualty licensed in the state of MN is a plus, but will train with the right person

Job Type: part and/or full time

Pay: $16.00 - $18.00 per hour